Community Manager

Description

• Risk Labs is the foundation and core team whose mandate is to build and grow the UMA and Across protocol ecosystems.
• UMA's optimistic oracle (OO) can record any verifiable truth or data onto a blockchain. UMA Purpose: UMA is the canonical source of truth that blockchains use to verify real-world data.
• Across is a cross-chain bridge for L2s and rollups secured by UMA’s OO. Across's purpose: To fulfill crypto’s potential by making blockchains more usable, more accessible, and more efficient.
• We are seeking a passionate and skilled Community Manager to join the Risk Labs team.
• As a Community Manager, you will be the bridge between our core team and the two vibrant communities: UMA and Across.
• You will play a crucial role in building and nurturing a strong, engaged community of users, developers, and enthusiasts.

Requirements

• Bachelor's degree in marketing, communications, social media management, or related field preferred.
• 2+ years of related full-time work experience required, and 1+ years of admin experience managing messaging platforms like Discord or Telegram.
• Experience with leading community-based moderators, or similar leadership roles.
• Deep understanding of DAO culture, governance processes, and DAO tooling.
• Excellent communication and interpersonal skills.
• Strong resourcefulness and attention to detail.
• Ability to showcase infectious positive energy, empathetic attitude, and kindness in your work.
• Resilience and a winning mindset, equipped to navigate the highs and lows of the crypto world.

Responsibilities

• Manage the functionality and oversee the moderation of our community platforms to create welcoming and productive environments for users.
• Maintain a strong user support presence and bridge communication between the company and the community as needed.
• Organize and host online community events such as quests, community calls, AMAs, and more to grow our community and boost brand awareness.
• Execute community growth campaigns across a range of social media platforms.
• Engage with users across various platforms to actively encourage customer adoption, loyalty, and advocacy.

Benefits

Required Skills