Crypto Fraud Analyst

Description

• Phantom is revolutionizing the way millions of people interact with the crypto ecosystem.
• Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon.
• We are seeking an individual with a thorough understanding of the web3 ecosystem, smart contracts, and common attack vectors, along with areas of weakness in fraud prevention in current consumer web3 solutions.

Requirements

• Experience in crypto, specifically with noncustodial solutions (protocols, wallets, dapps).
• 1-2 years of experience or educational background in security/fraud prevention.
• Well-connected and integrated into the web3 ecosystem, staying informed about events, trends, and changes.

Responsibilities

• Handling loss cases (white-glove support), in coordination with our support team, forensics, and security partners.
• Utilizing our tooling such as portals for whitelisting false positives, adding domains to the blocklist, etc.
• Proactively monitoring and analyzing emerging scam tactics through on-chain activity, phishing campaigns, and social engineering patterns.
• Coordinating with the Product, Engineering, Security, Support, and Legal teams at Phantom, as well as third-party security teams, to ensure that processes and solutions remain up to date.
• Assisting with product initiatives to prevent Phantom users from being phished.
• Creating highly automated and accurate solutions for detecting in-app spam tokens and collectibles.

Benefits

Required Skills